Frequently Asked Questions
What is the quality and authenticity of the gemstones used in Jean Hendrique's jewelry?
All our jewelry pieces use high-quality gemstones, such as Moissanite and Lab-Created Sapphires. Each piece comes with a certificate from a trusted gemstone certification organization (either GDTC or NGSTC), assuring the quality and authenticity of the gemstones used.
What are the shipping options and return policies for Jean Hendrique?
We provide various shipping options for your convenience, including standard and express shipping. As for returns, we have a 30-day return policy for any undamaged and unused products, provided they are returned in their original packaging.
What type of metals are used in Jean Hendrique's jewelry?
Our pieces are crafted using a variety of high-quality metals including 925 Sterling Silver, and 10K, 14K, and 18K gold in three colors: Rose Gold, Yellow Gold, and White Gold. Each product description includes the specific type of metal used. All our jewelry undergoes rigorous quality checks to ensure durability and luster.
